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Domestic Voice Process

Bangalore, Karnataka Check with seller
skgroup
Posting for 5+ months See all ads
Contact details
7406534891 Reveal
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  • Never pay with Western Union, Moneygram or other anonymous payment services
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  • Posted5 months, 9 days ago
  • Description

• Designation: Consultant for (Inbound/Outbound Voice Process )
• Qualification: SSLC/PUC/Diploma/ Graduation/Post Grads
• Languages: Excellent English + Any south Indian Language (Kannada/Hindi/Tamil/Telegu)
• Salary: 10000- 35000/- + Incentives depends upon Experience.
• Work Location : Bangalore

JD:-

01 Respond to customer enquiries in an inbound/outbound call center environment. Strive towards first call resolution.
Support international customers through inbound & outbound processes. Provide support and assistance over the telephone in a prompt,
efficient and professional manner. Make client feel that they have received the best service at all times.
Possess good knowledge of the organizations products and processes. Maintain TAT for all calls.
02. Adherence to company norms policies and procedures.Adhere to call scripts and bank policy/ procedures.
Prepare daily reports. Meet all performance standards set by the organization. Strive towards attaining higher levels of efficiency
and quality performance levels.
03. Work on process improvement projects and initiatives. Undertake process improvement initiatives.
Maintain adequate product and call handling expertise to perform the job efficiently Work towards developing sound understanding of
work environment and deliverables.
04. Help and guide new hires and junior CSRs to perform their role well. Assist CSRs with questions concerning real time customer inquiries.

Contact mobile- 7406534891 *By-SKGADE9
7-01-2019

Ad id: 1293

Job details

eminentminds
Full-time
8 k to 15k

0 to 5yrs

7406534891



Usefull tips

  • Don't use Paysafe, Ukash or Western Union for trades
  • Never pay with Western Union, Moneygram or other anonymous payment services
  • Don't buy or sell outside of your country . Don't accept cashier cheques from outside your country
  • This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"
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