These days, IT Service Management (ITSM) has become increasingly vital for companies' IT strategy, and they're seeking innovative means to improve IT service delivery and team performance through better ITSM processes. This increases the importance of tracking and measuring critical metrics. This webinar will help users understand the best-practices for the improved incident, problem, and IT service request management. IT leaders can break down silos across fragmented internal and external teams and make data-driven decisions on how to enhance IT service delivery.
Attend the FREE ITSM Webinar on Predicting Team Performance in Service Delivery by NovelVista Learning Solution.
Time: 03:00 pm to 04:00 pm
Speaker: Mr. Bhoopal PG, Director - SIAM & ESM Consulting, Cognizant
Wait no more, register now!